What should I do if I don't know or have my password?

Learn more about how to reset the password for your Precisely account

You may need to reset your password in the following cases:

• you forgot the password
• you'd like to reset your password for security or other reasons
• you are logging into an account that you never set a password for (you took over another colleague's account, or you've been logging in with Google)

For any of these cases, you should do the following:

1) On the Precisely login page, enter your account's email address

2) Click Forgot password? and then click the green 'Send reset email' button

3) Open the Precisely Password Reset email in your inbox and click 'Update password' 

4) Create and confirm your new password 

You will now be able to login to Precisely with your new password.