Learn more about setting team access policies on folders and subfolders in the Archive
Quick Answer:
If users don’t have access to the main (parent) folder, they won’t be able to see any subfolders inside it, even if they’ve been granted access to the subfolder itself.
Understanding Folder Access Behavior
When you share access to a subfolder only, users:
-
Will not see the subfolder listed in the Archive view.
-
Can only access the subfolder's files by:
-
Using a direct link, or
-
Searching or filtering for the documents
-
How to Fix It
To make the subfolder visible in the Archive:
-
Give users access to the parent folder in addition to the subfolder.
Access policies can be set to apply either to the selected folder and its files only, or to include all subfolders and files within it:
